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Support

Help When You Need It Most

Our extensive support network of True professionals is dedicated to keeping your kitchen running smoothly.

Service Bill Free for 7 Years

7-Year Parts · 7-Year Labor · 7-Year Compressor on all hydrocarbon units.

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Support Resources

Warranty

Register your unit and review the industry-leading 7/7/7 warranty coverage.

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Manuals & Spec Sheets

Download installation manuals, spec sheets and parts diagrams for any model.

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Find a Servicer

Locate a factory-authorized service technician anywhere in your region.

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Register a Product

Activate your warranty in minutes by registering your new True product.

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Parts Store

Shop genuine True parts direct for the fastest possible service turnaround.

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FAQs

Find quick answers to the most common questions about our equipment.

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FAQ

Frequently Asked Questions

On qualifying hydrocarbon units, True provides 7 years of parts, 7 years of labor and 7 years of compressor coverage — the strongest, most reliable warranty in the industry.

Still have questions? Our team is here to help.

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